We truly appreciate everyone's patience as our Engineering Team worked to solve this issue.
All impacted services have been restored and it’s business as usual.
Posted Aug 10, 2018 - 06:59 JST
Our Engineering Team has implemented a fix and we are now monitoring the results. All Square Sellers should be able to access the Square Point of Sale app and the Square Dashboard now.
Thank you for bearing with us as we worked to resolve this issue.
Posted Aug 10, 2018 - 06:42 JST
Our Engineering Team has identified the root cause of this issue, which was due to an internal update, and are implementing a fix. Some sellers are still not able to access their Square accounts at this time.
We will provide another update as soon as we have more information.
Posted Aug 10, 2018 - 06:27 JST
We're actively investigating an issue that is preventing some customers from being able to log in to their Square accounts. Payments are not affected, but please do not log out of your account at this time.
Thank you for your patience with us - we will be back with an update as soon as we have additional information to share.
Posted Aug 10, 2018 - 06:01 JST
This incident affected: POS レジアプリ (Point of Sale App) and Square データ 管理画面 (Dashboard).