Investigating - Phone support is available in a limited capacity - hold times will be longer than expected.
If your issue is not urgent, we recommend visiting squareup.com/help or sellercommunity.com for answers to common questions, or sending email from http://squ.re/jpcontact.
We appreciate your patience as we work through this.
Sep 28, 2023 - 10:30 JST
Resolved -
The disruption affecting Multiple Square Services has now been addressed by our engineers. We appreciate your continued patience today while our team worked to solve this today.
Sep 29, 04:54 JST
Update -
Our team is continuing to investigate the disruption that is impacting Square Transfers. We appreciate your continued patience with us as our engineers continue to work to resolve this.
Sep 29, 04:01 JST
Identified -
We are currently experiencing a disruption that is impacting Square Transfers. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. We appreciate your patience with us as we work to resolve this.
Sep 29, 03:42 JST
Investigating -
We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
Sep 29, 02:53 JST
Resolved -
We can confirm that the issues affecting some Square Services have now been fully resolved. Thank you for your patience with us as we worked to resolve this issue.
Sep 17, 13:23 JST
Monitoring -
Our engineers have implemented a fix and confirmed that issues affecting some Square Services are now beginning to stabilize.
We will continue monitoring until we can confirm that this issue is fully resolved.
Sep 17, 13:08 JST
Investigating -
We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
Sep 17, 12:53 JST
