Square Japan Status

May 29, 2023

No incidents reported today.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

Resolved - We have confirmed the disruption impacting Sales Channels has been resolved. We appreciate your patience while we worked towards resolving this. Thank you.
May 26, 04:08 JST

Monitoring - Our engineers are currently monitoring the metrics behind the disruption impacting Sales Channels on the Square Online Store Dashboard.

We appreciate your patience as we continue to work to resolve this issue. We'll provide another update here as we receive more information.
May 26, 04:02 JST

Investigating - We are currently experiencing a disruption that is impacting the Square Online Store Dashboard. Sellers have reported seeing an “Oh no, something went wrong” error when attempting to view Sales Channels.

We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 26, 01:28 JST

May 25, 2023

Invoices Disruption

Resolved - We have released a fix for the earlier disruption that impacted SMS delivery of Square Invoices. Thank you for your patience with us as we worked to resolve this.
May 25, 05:57 JST

Identified - Our engineers have identified the root cause for this disruption and are working on implementing a fix that will hopefully address this inconvenience. We will continue providing updates here. Thank you for your patience.
May 25, 04:11 JST

Investigating - Our engineers have reported that SMS delivery of Square Invoices is currently degraded. At this time we recommend Sellers use Email Delivery as the delivery option for their Invoices. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 25, 00:16 JST

May 24, 2023

No incidents reported.

May 23, 2023

Square Services Disruption

Resolved - We have released a fix for the earlier disruption that impacted Square Subscriptions.

Our engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this.
May 23, 06:16 JST

Update - We are currently experiencing a disruption that is impacting some Square Subscriptions. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 23, 05:51 JST

Investigating - We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 23, 05:11 JST

May 22, 2023

Square Services Disruption

Resolved - Our team has resolved the disruption impacting Visa and Mastercard transactions. Thank you for your patience with us as we worked to resolve this.
May 22, 09:12 JST

Identified - Our team has identified the root cause of this disruption and is actively working to find a solution. We will continue providing updates here. Thank you for your continued patience.
May 22, 08:56 JST

Investigating - We are currently experiencing a disruption that is impacting payments with Visa and Mastercard services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 22, 07:57 JST

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

Point of Sale Disruption

Resolved - We have released a fix for the earlier disruption that resulted in some team members being unable to log into the Point of Sale app.
Our engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue
May 19, 17:35 JST

Update - We are currently experiencing a disruption which is resulting in some employees listed as team members having issues logging in the Square Point of Sale app on mobile devices. They would potentially see an error code after failing login that said Error Code: CB5.

We understand how important it is to have everything running smoothly, and our engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 19, 16:37 JST

Investigating - We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 19, 15:44 JST

May 18, 2023

Multiple Services Disruption

Resolved - Regarding the issue impacting some Square apps on Android devices, the fix for this will come in the next update. We recommend keeping an eye on your updates until then, during this time we also ask that you do not delete your Square apps. We appreciate your patience on this!
May 18, 08:58 JST

Update - We are currently experiencing a disruption that is impacting some Square app downloads on Android devices. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 18, 07:34 JST

Investigating - We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
May 18, 05:47 JST

May 17, 2023

No incidents reported.

May 16, 2023

No incidents reported.

May 15, 2023

No incidents reported.

About This Site