Square status - Japan

All Systems Operational

About This Site

Welcome to Square Japan's home for real-time and historical data on system performance.

Payment Acceptance Operational
Point of Sale Operational
Balance & Transfers Operational
Dashboard Operational
Square Online Operational
Developer Services & API Operational
Reporting Operational
Square Website Operational
Support Center & Seller Community Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 29, 2022

No incidents reported today.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022
Resolved - This incident has been resolved, thank you for your patience. We apologise for any inconvenience caused.
Sep 26, 15:44 JST
Monitoring - We have released a fix for the issues experienced earlier impacting our service.

Sellers will start to see services returning to full functionality. We’ll continue to watch this closely, and will update you to confirm once this has been fully resolved. Thank you for being patient with us.

Sep 26, 15:14 JST
Identified - Our team has identified the issue. We've isolated it to prevent further impact and our team is currently working to resolve this as quickly as possible. Thanks for your patience, we'll continue to provide updates as they come to hand.
Sep 26, 14:57 JST
Investigating - We are currently investigating issues with showing the checkout page of the Square Online website in English with the Japanese language setting.
Our Engineering Teams are aware and we will update issquareup.com as more info becomes available. Thank you for your patience.

Sep 26, 14:24 JST
Sep 25, 2022
Resolved - We have confirmed the disruption regarding Square Mobile Services has been resolved and all impacted services are functioning at normal capacity.

We appreciate your patience while we worked to get this issue resolved.

Sep 25, 07:44 JST
Monitoring - While we are seeing some services begin to resolve, our team is continuing to monitor progress until a full resolution is reached. For the time being, we continue to recommend not signing out of the Point of Sale application.

We will be back with more info as soon as we have it. Thank you for sticking with us and for your continued patience.

Sep 25, 05:58 JST
Identified - Our engineers have identified the reason behind the disruption in our mobile applications and are working towards a fix.

We will keep you updated here. Thank you for your patience as we understand how important this is for you and your business.

Sep 25, 04:40 JST
Investigating - We have confirmed reports of login issues with our Mobile Services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Please avoid signing out of the application for the time being to minimize this disruption. Thank you for your patience with us as we work to resolve this issue.
Sep 25, 03:42 JST
Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022
Resolved - We have released a fix for the earlier disruption impacting some Square Appointments. Please update the Square Appointments app via the App Store to version 5.99.2. This app update will include the fix for the prior issues.

We greatly appreciate your patience as we worked to resolve this.

Sep 17, 06:50 JST
Identified - We’ve identified the issues impacting the Square Appointments application. Changes made in the Appointments app are not syncing to Square Dashboard and other Points of Sale.

Our Engineers have found that this issue occurs on iOS 16 devices. They are currently looking into a fix to resolve this. The suggested workaround is to make edits on an iOS 15 or lower device or on the Square Dashboard.

We appreciate your patience as we continue working towards a solution.

Sep 16, 06:06 JST
Investigating - We are currently investigating issues with this service. Our Engineering Teams are aware and we will update issquareup.com as more info becomes available. Thank you for your patience.
Sep 16, 06:06 JST
Sep 16, 2022
Resolved - We've resolved a minor issue related to Square Online shipping options incorrectly displaying on the Square Online overview for some sellers.
Sep 16, 09:54 JST
Investigating - We are currently experiencing a disruption that is impacting Square Online Services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue
Sep 16, 07:53 JST
Sep 15, 2022
Resolved - Our team has solved the disruption affecting Square's mobile services.

Thank you for your continued patience today while our team worked on a solution.

Sep 15, 04:09 JST
Monitoring - We are currently monitoring a brief disruption impacting Square's mobile services. Some users may see slight delays in fetching reporting data or app loading times. While we are beginning to see services recover, we will continue to update once we have full confirmation that the issue is resolved.
Sep 15, 03:35 JST
Investigating - We are currently experiencing a disruption that is impacting some of Square's mobile services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
Sep 15, 03:27 JST